Terms & Conditions
Last updated: July 2026
By accessing zeynora.in or placing an order with ZEYNORA LADIES WEAR (GSTIN 29AAEFZ0824B1ZD), you agree to these terms. Please read them carefully before using our services.
Acceptance
Accessing or using this website, creating an account, or completing a purchase constitutes acceptance of these Terms & Conditions and our related policies, including the Privacy Policy, Shipping Policy, and Returns Policy.
Eligibility
You must be at least 18 years of age and capable of entering into a binding contract under Indian law to place an order. By ordering, you represent that the information you provide is accurate and complete.
Product information
Product descriptions, measurements, and imagery are provided to help you make an informed choice. Minor variations in colour, texture, or finish may occur due to display settings, lighting, or the nature of natural materials and handcrafted processes.
Product images
Some product images on this website may be AI-generated or digitally enhanced for presentation. Colours, textures, and finishes of the actual product may vary slightly from what appears on screen.
Orders
All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise. We reserve the right to decline or cancel orders in cases of pricing errors, suspected fraud, or stock unavailability. You will be notified and refunded promptly if an order is cancelled after payment and before fulfilment.
Payments
Payments are processed securely via Razorpay. By completing a purchase, you confirm that you are authorised to use the selected payment method. Store credits, where available on your account, may be applied at checkout subject to the rules shown during checkout.
Shipping
Delivery timelines, charges, and tracking are described in our Shipping Policy. Logistics are fulfilled with our shipping partner, Shiprocket.
Returns
Returns, store credit, and exchanges are governed exclusively by our Returns Policy. These Terms do not expand or replace that policy.
Intellectual property
All content on this website — including text, imagery, logos, and design — is the property of ZEYNORA LADIES WEAR or its licensors and may not be reproduced without prior written consent.
User conduct
You agree to use this website lawfully and not to misuse, disrupt, or attempt unauthorised access to our systems, scrape content at scale, or submit false or abusive communications.
Limitation of liability
To the fullest extent permitted by law, ZEYNORA LADIES WEAR shall not be liable for indirect or consequential damages arising from use of the website or purchase of products. Our liability relating to any order is limited to the value of the affected order.
Dispute resolution
We encourage you to contact us first so we can attempt to resolve any concern amicably. If a dispute cannot be resolved informally, it shall be subject to the dispute resolution mechanisms available under applicable Indian law.
Jurisdiction
These terms are governed by the laws of India. Subject to applicable law, courts in Bengaluru, Karnataka shall have exclusive jurisdiction over disputes arising from these terms or your use of the website.
Changes
We may update these Terms & Conditions from time to time. The “Last updated” date reflects the latest revision. Continued use of the website after changes constitutes acceptance of the updated terms.
Contact
Questions regarding these terms may be directed via WhatsApp (+91 63669 66565) or our contact page.